Global Panel Features
Features that work across the entire panel for all users.
Announcement System
Create pinned announcements that appear on the client dashboard. Perfect for maintenance notices and updates.
How to Create:
- 1. Go to Admin Panel → Announcements
- 2. Click "Create Announcement"
- 3. Fill title, content, and choose to pin
- 4. Publish or schedule for later
Archive: All announcements are stored in the archive tab for history.
Documentation System
Untuk Dokumentasi user dari panel, sudah ada fitur Docs yang digunakan untuk staff membuat dokumentasi yang membantu player dalam menggunakan panel.
Benefits:
Reduce Support Load
Players can find answers themselves without contacting support.
Better UX
Organized categories make it easy to find relevant guides.
Easy to Manage
Staff can create, edit, and organize articles from admin panel.
Search Functionality
Users can search across all articles quickly.
Pro Tip: Link to relevant docs in your announcement messages to guide users to helpful content.
Ticketing System
Built-in support tickets directly from the panel. No external helpdesk needed.
Opening a Ticket:
- 1. Navigate to Tickets in the sidebar
- 2. Click "Open New Ticket"
- 3. Select category and fill details
- 4. Submit and await response
Webhook Integration
Configure webhooks for real-time notifications (Slack, Teams, etc).
Tickets create Discord threads with two-way sync.